Book publication date: NEVER (This is an imaginary book).
I have (not) written this book to because I wanted to share what I learned running a complex technology consulting firm for 7 years. The book teaches you to find and cultivate happy and high-quality customer relationships.
Additional note: to clarify, I did not write this book.
But I wrote the outline below, hoping it might be helpful.
It answers the question, “if you were to write a book about your experience running a technology consulting firm, what would it look like – what would you write about”?
Unawkward Your Business Development: A Guide for Complex Services Firms
- Foreward, by Al Ries – Positioning and Business Development
- Part 1: Introduction – who is this book for?
- Chapter 1: Who are you? What is a “complex services firm“? A short history of your business and its ecosystem.
- Chapter 2: How do you know if you need a lead generation strategy?
- BTW, what’s in a word: lead generation vs. marketing (and poised vs awkward)
- Chapter 3: The immense benefits of learning elegant digital lead generation.
- Part 2: Positioning Your Complex Services Firm
- Chapter 4: Nothing to See here: If you’re not going to specialize, there’s no point in reading this book
- Expert Craftsman vs Strategic Advisor: why either one (or a blend of both) is a desirable outcome of good positioning
- Chapter 5: Positioning 1, Branding 0: Why positioning is the foundation of lead generation
- Bonus section: The comic absurdity of “Personal Branding”
- Chapter 6: Positioning by the numbers: numeric guidelines for making decisions.
- Chapter 4: Nothing to See here: If you’re not going to specialize, there’s no point in reading this book
- Part 3: The Psychology of Lead Generation
- Chapter 7: Ethical Marketing
- Chapter 8: Persuasion, Influence, and Charm
- Part 4: Inbound Lead Generation Via Content Marketing and Other Arts of War
- Chapter 9: What makes content “Good”, anyway?
- Chapter 10: SEO: Good digital content is easy to find by its target audience
- Chapter 11: UX: The effect of good UX on lead conversion and lead flows
- Chapter 12: Copywriting for compressing complex ideas into short statements
- Chapter 13: You gotta own it: content creation duties that business owners CANNOT outsource or delegate
- Chapter 14: How to make digital content quotable, citable, shareable, and social media-friendly
- Chapter 15: Systemization and technology (aka Content Strategy)
- Part 5: Outbound Lead Generation in a Charming and Non-Awkward Way
- Chapter 16: Stop chasing: the art of introducing yourself
- Chapter 17: The ephemeral outbound channels
- Chapter 18: The eternal outbound channels
- Chapter 19: The crucial relationship between content marketing and outbound marketing
- Chapter 20: Systemization and technology (aka Contact Strategy)
- Part 6: The Relationship between Lead Generation, Selling, Pricing
- Chapter 21: How “stop selling” and other beneficial Sales effects of a lead generation strategy
- Chapter 22: The Immutable Law of Lead Generation and Pricing
- Part 7: Resources
- Appendix A: Case studies in lead generation strategy
- Appendix B: The best books on positioning, lead generation, selling, and pricing
- Appendix A: Recommended coursework